Contact sanzen.ai

We typically respond within 48–72 hours. For security issues, email security@sanzen.ai and include steps to reproduce.

Tip: clicking an address opens a short pre‑fill form, then your email app.

Wakai Corporation

sanzen.ai is a service of Wakai Corporation
30 N Gould St, Suite 5754
Sheridan, WY 82801 • United States

FAQ

Fast answers to common questions.

How fast do you reply?
Typically within 48–72 hours. Security reports are triaged faster.
Can we book a call instead of emailing?
Yes. Email clarity@sanzen.ai with 2–3 time windows and your goal for the call. We’ll send a calendar invite.
Do you have a DPA and security docs?
Yes. Email privacy@sanzen.ai for our DPA and security summary. See also our Privacy and Security pages.
What’s the Insight Sprint guarantee?
You pay $4,000 to book. The $4,500 balance is due only if we deliver a clear Mirror/Counter/Integration plus a 2‑week experiment (metric + thresholds). Details live in our Terms.
Do you offer phone support?
Not right now. Email is fastest; we escalate to a call when it saves time.
How do I report a security issue?
Email security@sanzen.ai with steps to reproduce. Please avoid accessing other users’ data. See our Responsible disclosure.